The Power of Authenticity with Orlando Hampton

April 15, 2024

Orlando Hampton is the chief customer officer for Afiniti, a company that uses artificial intelligence to best match customers with customer service agents. Afiniti was an early adopter of AI, and Orlando became employee #3 in 2008.

His path to success is a fascinating story that began in Pittsburgh, where his mother fought to get him the best education possible.

Orlando’s career started in call centers, where he honed his communication skills and ability to lead others. As he proved himself, the promotions came until he had a corner office on Wall Street. That’s when he joined Afiniti. 

“It’s clear Orlando’s secret to success isn’t a secret at all,” says BEATS WORKING host Mark Wright. “It’s Orlando being Orlando every step of the way.”

This episode is packed with lessons in life and business, but the biggest takeaway is the value and power that authenticity gives to those who embrace it.

Resources from the episode: 

  1. Connect with Orlando Hampton on ⁠LinkedIn⁠. 

  2. Learn more about Afiniti and the work they do ⁠here⁠. 

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Transcript

Transcript – Coming Soon!

The following transcript is not certified. Although the transcription is largely accurate, in some cases it is incomplete or inaccurate due to inaudible passages or transcription errors. The information contained within this document is for general information purposes only.